PRIVACY POLICY

Effective Date: [12/10/2025]

This Privacy Policy explains how Stillwater (“we”, “us”, “our”) collects, uses, and protects your information when you visit our website, which is hosted on the Squarespace platform. By accessing our website or using our services, you consent to the practices described below.

1 — WEBSITE HOSTING (SQUARESPACE)

Our website is hosted by Squarespace, Inc., which provides us with the online platform that allows us to display restaurant information and direct users to our third-party ordering service. Your data may be stored through Squarespace’s data storage, databases, and general applications. Squarespace stores your data on secure servers behind a firewall.

Squarespace may automatically collect certain information as part of their standard analytics and hosting functionality, including:

• IP address
• Browser type
• Device identifiers
• Pages visited
• Time spent on the site
• General geographic location
• Cookies or similar tracking technologies

For more information about how Squarespace handles data, please review Squarespace’s Privacy Policy.

2 — INFORMATION WE COLLECT

A. Information You Provide

You may voluntarily provide us with:

• Name
• Email address
• Phone number
• Reservation inquiries
• Feedback or comments submitted through form blocks
• Any information you send via contact forms or email

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

  • This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

B. Ordering Through a Third-Party Service

Stillwater does not process online orders directly.
When you click to place an order, you will be redirected to a third-party ordering platform. That service independently collects and manages your personal and payment information under its own Privacy Policy.

We do not receive or store full payment details such as credit card numbers.

C. Automatically Collected Information (via Squarespace)

Squarespace may collect limited information automatically, including:

• Device and browser data
• Cookie identifiers
• Traffic analytics
• Referring sites

We use this information to improve the site experience and analyze overall usage trends.

3 — HOW WE USE YOUR INFORMATION

We may use the information we collect to:

• Respond to contact form submissions or inquiries
• Improve our website, services, and user experience
• Monitor site performance through Squarespace Analytics
• Communicate updates or restaurant information
• Maintain website security
• Comply with legal obligations

We do not sell your personal information.

4 — SHARING YOUR INFORMATION

We may share your information in the following ways:

A. With Squarespace

For hosting, analytics, and site functionality.

B. With Third-Party Ordering Providers

When you choose to place an order, your information is handled by the ordering partner, not by Stillwater.
Please review their privacy policy for details.

C. Service Providers

We may use additional services for email communication, analytics, marketing, or website maintenance.

D. Legal Requirements

We may disclose information to comply with legal obligations or protect our rights and security.

5 — COOKIES & TRACKING (SQUARESPACE)

Squarespace uses cookies and similar technologies to:

• Analyze website traffic
• Improve website performance
• Identify repeat visitors
• Store basic browsing preferences

You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect site performance.

6 — SECURITY

Squarespace provides secure hosting and uses industry-standard measures to protect data.
While we take reasonable steps to safeguard your information, no method of internet transmission or storage is completely secure.

7 — THIRD-PARTY LINKS

Our website may contain links to third-party platforms, including:

• Ordering services
• Social media
• Map or reservation tools

Once you leave our site, their privacy policies apply.
We are not responsible for the practices of external sites.

8 — CHILDREN’S PRIVACY

Our website is not intended for individuals under 13 years of age.
We do not knowingly collect personal information from children. If we learn that such data was collected, we will remove it.

9 — DATA RETENTION

We retain personal information only as long as needed to:

• Respond to inquiries
• Maintain business records
• Comply with legal requirements

Squarespace may retain anonymized analytics data as part of their standard operations.

10 — YOUR RIGHTS

Depending on your location, you may have the right to:

• Access the personal information we hold
• Request corrections
• Request deletion (where legally allowed)
• Opt out of communications

To submit a request, contact us using the information below.

11 — CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
Your continued use of the site indicates acceptance of the revised policy.

12 — CONTACT INFORMATION

For questions about this Privacy Policy, please contact us at:

Stillwater
23 Broadway Blvd
Fairfax, CA 94930
415-524-8478
hello@stillwaterfairfax.com

TERMS OF SERVICE

This website is operated by Stillwater.

Throughout the site, the terms “we”, “us” and “our” refer to Stillwater. Stillwater offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site and/or placing an order (whether directly or through a third-party ordering platform), you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, customers, partners, vendors, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to this site will also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of the Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks, as well as changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, or access to the Service or website through which it is provided, without our express written permission.
Headings in this agreement are for convenience only and do not limit the Terms.

SECTION 2 — ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information available on this site is inaccurate, incomplete, or not current. The material on this site is provided for general information only and should not be the sole basis for decision-making without consulting primary or more accurate sources. Any reliance on the material on this site is at your own risk.

This site may contain historical information, which is not current and is provided for reference only. We reserve the right to modify the contents of the site at any time without obligation to update any information. You agree it is your responsibility to monitor changes to our site.

SECTION 3 — MODIFICATIONS TO THE SERVICE AND PRICES

Menu items, availability, and prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of it) without notice.
We shall not be liable for any modification, price change, suspension, or discontinuation of the Service.

SECTION 4 — ORDERS THROUGH THIRD-PARTY SERVICES

Orders placed through third-party platforms (such as delivery or takeout services) are subject to the terms, policies, fees, and operational decisions of those third-party providers.
We do not control and are not responsible for:

• Third-party platform pricing
• Delivery times or service quality
• Payment processing, technical issues, or outages
• Order errors, cancellations, or refunds handled by the third-party

By placing an order through a third-party service, you acknowledge that the transaction is between you and the third-party provider, and that their terms may apply in addition to ours.

SECTION 5 — USER COMMENTS, FEEDBACK & SUBMISSIONS

If you submit comments, suggestions, ideas, reviews, or other materials (collectively “comments”), you agree that we may edit, copy, publish, distribute, translate, or otherwise use them in any medium at any time, without restriction. We are not obligated to:
(1) maintain comments in confidence;
(2) pay compensation for comments; or
(3) respond to any comments.

We reserve the right, but are not obligated, to monitor, edit, or remove content that violates our policies or applicable law.

You agree that your comments will not violate any rights of others, including intellectual property, privacy, or personal rights. You also agree your comments will not contain unlawful, defamatory, abusive, obscene, or harmful material, including malware. You may not misrepresent yourself or use a false email address. You are solely responsible for the accuracy of your comments.

SECTION 6 — PERSONAL INFORMATION

Your submission of personal information through this site or through a third-party order platform is governed by our Privacy Policy. A link to our Privacy Policy will be made available on this website.

SECTION 7 — ERRORS, INACCURACIES & OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to menu descriptions, pricing, promotions, or availability. We reserve the right to correct such errors and update information or cancel orders if any information is inaccurate at any time without prior notice (including after submitting an order).

We undertake no obligation to update or clarify information except as required by law.

SECTION 8 — PROHIBITED USES

In addition to other prohibitions in these Terms, you are prohibited from using the site or its content:

(a) for unlawful purposes;
(b) to solicit others to perform unlawful acts;
(c) to violate local, state, federal, or international laws;
(d) to infringe upon our intellectual property rights or those of others;
(e) to harass, abuse, insult, harm, defame, insult, or discriminate;
(f) to submit misleading or false information;
(g) to upload viruses or malicious code;
(h) to collect personal information of others;
(i) to spam, phish, crawl, or scrape;
(j) for obscene or unlawful purposes;
(k) to bypass or interfere with security features of our site or related websites.

Violation of any prohibited uses may result in termination of your access to the Service.

SECTION 9 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that use of our site will be uninterrupted, secure, or error-free.
You agree that the service and all products offered (including food, beverages, and digital services) are provided “as is” and “as available,” without warranties of any kind, express or implied.

In no case shall Stillwater—its owners, employees, affiliates, agents, suppliers, or service providers—be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Service, including but not limited to lost profits, lost data, replacement costs, or other damages.

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability; in such jurisdictions, liability shall be limited to the maximum extent permitted by law.

SECTION 10 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Stillwater—along with its owners, employees, partners, agents, suppliers, and contractors—from any claim or demand, including legal fees, arising out of your breach of these Terms or violation of any law or third-party rights.

SECTION 11 — SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the unenforceable portion shall be severed from the agreement, and the remaining provisions will continue in full force.

SECTION 12 — TERMINATION

These Terms are effective unless terminated by you or us.
You may terminate your use at any time by ceasing to access our site.

We may terminate this agreement without notice if we believe you have violated any Terms. You remain responsible for any amounts due up to the termination date.

SECTION 13 — ENTIRE AGREEMENT

These Terms, along with any policies posted on this site, constitute the entire agreement between you and Stillwater regarding your use of the Service and supersede any prior agreements or communications.

Any ambiguities shall not be interpreted against the drafting party.

SECTION 14 — GOVERNING LAW

These Terms and any Services provided shall be governed by and construed in accordance with the laws of the State of California, United States.

SECTION 15 — CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page.
We reserve the right to update or modify these Terms at our discretion. Continued use of the website following posted updates constitutes acceptance of the changes.

SECTION 16 — CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

Stillwater
23 Broadway Blvd
Fairfax, CA 94930
415-524-8478
hello@stillwaterfairfax.com